Cancellation penalties per person (request day and departure day are not counted, and the amount is total purchase amount - third-party companies amount)
30 days or more prior to departure - $100/person.
15-29 days or more prior to departure - 30% of remaining amount.
8-14 days prior to departure - 50% of remaining amount.
Within 7 days prior to departure or no show - 100% of the total purchase amount.
Unused features are non-refundable. No shows forfeit entire payment.
Trips require a minimum number of participants to avoid cancellation. We reserve the right to cancel a schedule trip to fully refund affected customers although tour companies will make every effort to maintain the normal operation.
The refund amount will be credited directly to your TakeTours wallet as credits for future use. Or the refund can also be forwarded directly to your credit card with a 6% handling fee.
NOTE: We cannot grant any refunds more than 30 days after completion of the tour.
Holiday special policies: Thanksgiving, Christmas, New Year, National Day or other long weekend holidays are the peak season. Air tickets, transportation, meals and hotel accommodation during the peak season shall not be changed in name, date and itinerary, and the fees are not refundable.