• paris@grayline.com -- ( 33) 1-4455-6000 -- Provide your printed complimentary voucher at the l'Opentour Office at 13 rue Auber (nearest metro station : Opera or Auber) or at the bus driver in exchange for your boarding pass. If you would like to schedule additional Gray Line Paris tours, the Gray Line/Cityrama terminal is located two blocks from the Louvre! (2 Rue des Pyramides, Paris 75001)

Cancellation penalties per person (request day and departure day are not counted)
15 days or more prior to departure - no penalty
8-14 days prior to departure - 50% of total purchase amount.
Within 7 days prior to departure - 100% of total purchase amount.
Day of departure or no show - 100% per person.
Unused features are non-refundable. No shows forfeit entire payment.
Trips require a minimum number of participants to avoid cancellation. We reserve the right to cancel a scheduled trip to fully refund affected customers although tour companies will make every effort to maintain normal operations.
The refund amount will be credited directly to your TakeTours wallet as credits for future use. Or the refund can also be forwarded directly to your credit card with a 6% handling fee.
NOTE: We cannot grant any refunds more than 30 days after completion of the tour.