• resaminibus@parisvision.com-- ( 33) 1-4455-6060, option 2 for minibus reservations -- Gray Line will contact you via email to confirm your hotel pick-up time. Please provide the following information in the comments section when booking or contact us via email with your hotel: name/address/phone/fax. Provide your printed electronic voucher to your driver upon pick-up from your hotel. If after arriving in Paris you would like to schedule additional Gray Line Paris tours, be sure to stop by our terminal located two blocks from the Louvre! (2 Rue des Pyramides, Paris 75001)

Cancellation penalties per person (request day and departure day are not counted)
15 days or more prior to departure - no penalty
8-14 days prior to departure - 50% of total purchase amount.
Within 7 days prior to departure - 100% of total purchase amount.
Day of departure or no show - 100% per person.
Unused features are non-refundable. No shows forfeit entire payment.
Trips require a minimum number of participants to avoid cancellation. We reserve the right to cancel a scheduled trip to fully refund affected customers although tour companies will make every effort to maintain normal operations.
The refund amount will be credited directly to your TakeTours wallet as credits for future use. Or the refund can also be forwarded directly to your credit card with a 6% handling fee.
NOTE: We cannot grant any refunds more than 30 days after completion of the tour.